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What devices are compatible with H.A.R.R.I.S?

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Is there a warranty for the H.A.R.R.I.S Home Hub?

Yes, the H.A.R.R.I.S Home Hub comes with a one-year warranty covering hardware defects. Extended warranty options are also available.

How do I set up the H.A.R.R.I.S Home Hub in my property?

Setting up the H.A.R.R.I.S Home Hub is simple with our step-by-step guide and video tutorials. Our support team is also available to assist with any setup issues.

Which languages does Martex support?

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What types of personalized video messages can I send through H.A.R.R.I.S?

You can send welcome messages, farewell messages, seasonal greetings, and special occasion messages to your guests.

Can guests receive real-time updates and notifications?

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How does the food ordering feature work?

Guests can browse and order from local restaurants directly through the H.A.R.R.I.S app, with their orders synced to the property’s address for seamless delivery.

Can guests book tickets for local attractions and events through the app?

Yes, guests can easily book tickets for local attractions and events, enhancing their stay with hassle-free access to entertainment options.

What are the different subscription plans offered by H.A.R.R.I.S?

H.A.R.R.I.S offers three subscription plans: Basic, Premium, and Enterprise, each designed to cater to different levels of service needs and property sizes.

Can I switch between subscription plans if my needs change?

Absolutely. Hosts can upgrade or downgrade their subscription plans at any time to better suit their changing needs.

Do you offer any discounts for multiple properties?

Yes, H.A.R.R.I.S offers discounted rates for hosts managing multiple properties. The Enterprise plan includes unlimited property management, providing significant value for hosts with extensive portfolios.

Is there a cancellation policy?

Yes, hosts can cancel their subscription at any time. Monthly subscriptions can be canceled with a month’s notice, while annual subscriptions can be canceled at the end of the billing cycle.

What is H.A.R.R.I.S?

H.A.R.R.I.S stands for Hospitality, Assistance, Reviews, Reservations, Information, and Services. It is a comprehensive platform designed to enhance the vacation rental experience by providing unparalleled hospitality and seamless integration of services for both hosts and guests.

How does H.A.R.R.I.S ensure guest safety?

H.A.R.R.I.S provides 24/7 access to emergency contacts, nearest local emergency services, and property-specific safety tips to ensure guest well-being.

Can H.A.R.R.I.S help me gather guest feedback?

Yes, H.A.R.R.I.S integrates with major review sites like Google, Airbnb, and VRBO, allowing guests to post one review that is automatically shared across all platforms.

How can H.A.R.R.I.S help me manage my property more efficiently?

H.A.R.R.I.S provides real-time analytics, automated notifications, and streamlined communication tools, enabling hosts to manage their properties more effectively and provide superior service to guests.

Still need help?

If you still have questions or need additional help, our support team is here to assist you. We are committed to ensuring you have the best experience with H.A.R.R.I.S.

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